Frequently asked questions
Q: What is the difference between an “open edition print” and an “limited edition print”?
A: Open edition prints are not limited by number of prints, therefore they won't run out and can be printed almost any size you require.
Limited edition prints have only a set number of prints in a print run, usually in one size. When the print run runs out the prints either won't be available anymore or a second edition of that design will be produced. Ltd. Ed. prints found on this website are gliclee quality fine art prints, using high quality pigment inks light fast for at least 75 years. Lomps Limited Edition prints are printed on Hahnemühle 210gsm Matt paper.
Q: Do you sell your original Lomps artworks?
A: Every now and then, originals become available on this website. If you are interested in an original of a particular picture, please don't hesitate to inquire through our contact page or by emailing admin[@]lomps.co.uk
Q: Can I be removed from your mailing list?
A: If you opt into our mailing list we will send you our newsletter by email. If you do not want to receive offers and promotions by email, you can unsubscribe at any time by clicking on the link at the bottom of any newsletter email from us.
Q: Will you pass my data on to third parties?
A: We will never pass on your email address to a third party for marketing purposes.
Q: How long will it take for my order to arrive?
A: We aim to get your order to you within 5 working days of purchase. If you require urgent delivery of your order then please add a note at the checkout process and we will prioritise your delivery. Please note, if you are ordering from outside the UK then it will take longer for your purchase to arrive. Please contact us if you have any further questions on P+P.
Q: I live outside the UK – can I still order from your site?
A: Yes you can. We are happy to ship overseas. However, please be aware that the postage charge may be higher. You can calculate overseas postage at checkout.
Q: Do you supply trade?
A: Yes. All of Lomps artworks, greetings cards and posters are available to retailers at trade prices. Please email us if you would like to place an order or find out more about our prices/terms and conditions admin[@]lomps.co.uk
Q: Can I order over the phone?
A: We are not currently set up to accept card payments over the telephone. However, if you prefer paying by cheque to ordering by card online then we can accept cheques on some orders. Please feel free to contact us to discuss this further.